Privacy Policy

Last Updated:

Zenartglow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Payment information when you make a purchase
• Custom design preferences and specifications
• Communications you send to us through contact forms or email
• Information collected automatically through cookies and similar technologies
• Device information, browser type, and usage patterns

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders, products, and services
• Respond to your inquiries and provide customer support
• Improve our website, products, and services
• Send you marketing communications (with your consent)
• Detect and prevent fraud and abuse
• Comply with legal obligations

Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal bases:

• Consent: When you have given clear consent for us to process your personal data
• Contract: When processing is necessary for the performance of a contract with you
• Legal Obligation: When processing is necessary for compliance with a legal obligation
• Legitimate Interests: When processing is necessary for our legitimate business interests

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our website and conducting business
• Payment processors to handle transactions
• Shipping companies to deliver your orders
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Options

Depending on your location, you may have the following rights:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the information provided in the Contact Information section.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

Data Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Third-Party Services

Our website uses various third-party services that may collect information about you:

• Google Ads Conversion Tracking: Tracks conversions from our advertising campaigns
• Google Ads Remarketing: Allows us to show relevant ads to visitors who have previously visited our site
• Google Analytics: Helps us understand how visitors use our website
• Google Maps API: Provides location-based services when applicable

These services have their own privacy policies governing the collection and use of information.

Use of Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. For more detailed information about our use of cookies, please see our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Zenartglow
625 Euclid Ave, Helena, MT 59601, United States
Phone: +1 406 449 7032
Email: feedback@zenartglow.world